Production Supervisor (3rd Shift) - London, Ontario

London, Ontario
London, ON
Depends on Experience Annual
Full Time
C Shift - 9pm Start Sunday-Thursday - 8 Hour Shift


Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments! We have an amazing opportunity for you to join our high-growth organization and pave the way for future career advancement.

Dessert Holdings is looking for a Production Supervisor to join our team based in London, Ontario.  

Shift Summary:

  • C- shift (Evening Shift 9pm start on Sunday) runs for 8 hours with a 30 minutes break added

Position Description:

The Production Supervisor reports to the Shift Production Manager and is responsible for overseeing the production of quality and safe food and ensuring production standards on specific assignments within required time are always followed in a safe manner.


A day in the life of the Production Supervisor can look like this:

  • Driver of safety culture engaging production staff to proactively identify, and address safety concerns.
  • Leads and provides direction to up to 80 people at one time.
  • Trains and coaches' production line employees to meet high quality standards.
  • Understands how to safely operate all the equipment within their assigned area of responsibility and enforces LOTO procedures.
  • Ability to read all product formulas, temperatures, and times, according to building sheets and Bill of Materials (BOM).
  • Coordinates production startup, shutdown, and changeovers
  • Coordinates appropriate staffing levels with Shift Production Manager.
  • Responsible for employee rotations on the line, employee training, employee breaks.
  • Understands how to correctly give directions with a sense of urgency to production line.
  • Must ensure that overtime for line employees is kept to a minimum, unless approved by the Shift Production Manager.
  • Responsible for reporting and tracking waste and actively identifying ways to reduce waste in accordance with company goals.
  • Follows Shift Production Manager's instructions and effectively communicates the directions to the line.
  • Understands the significance of downtime on the production floor.
  • Ability to improve and create more efficiency on the line, while keeping safety top priority.
  • Ability to multitask and be detail oriented.
  • Responsible for maintaining production records in a timely manner.
  • Understands and fills production reports and logs daily.
  • Inspects and gives final sign off on all production labels when necessary.
  • Ability to learn and apply First In/First Out rotation.
  • Demonstrates ability to meet production standards on specific assignments within a required time.
  • Displays appropriate work ethics in the workplace and group settings which provides a positive influence on the production floor.
  • Maintains good housekeeping and clean work areas in assigned space.
  • Supervises production line in accordance with established Good Manufacturing Practices (GMP) policies and procedures.
  • Assures that all work assigned is performed in accordance with specifications, instructions, and requirements.
  • Follows production dress code standards and maintains good personal hygiene and makes sure all employees do the same.
  • Responsible for food safety and food quality throughout production.
  • Leads by example to provide a positive influence on the production floor.
  • Responsible for notifying a Shift Production Manager when they step off the line to ensure food safety and food quality standards are maintained.
  • Schedule and conduct shift meetings with Shift Production Manager's assistance.
  • Understands the management of Quality Systems and is familiar with BRC, HACCP, and GMP practices which help ensure safety within the workplace and the production of safe and quality product(s).
  • Other duties as assigned by Shift Production Manager and the Production Manager.

Position Requirements (Must Have):

  • At least 2 years food production experience or in a related industry
  • High school diploma. A degree in a technical, engineering, or relevant field will be an advantage.
  • PC Proficient in email, reading/writing reports and creating effective MS Excel spread sheets.
  • Have a working understanding of Quality Management Systems.
  • Have a working understanding of Occupational Health & Safety standards and best practices.
  • Previous production management experience with both people management and resource allocation.
  • Stooping, kneeling, or bending.
  • Sitting and standing for long periods of time.
  • Must be able to lift and/or move up to 50 pounds.
  • Manual dexterity required for operating machinery and computers.

What You Bring to the Team:

  • Must have reliable transportation and be able to work a flexible schedule.
  • Must be willing to work overtime, including weekends as needed.
  • Must be able to work in a fast paced, team environment.
  • Able to stay focused in a loud working environment.
  • Must understand basic mathematical concepts.
  • Prior supervisory experience in manufacturing
  • Must be able to communicate fluently in English.
  • Must be able to read and write in English.
  • Basic computer skills required.
  • Must be able to work in a manufacturing environment requiring strict work/safety rules 100% of the time.


About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, recognized for provide retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across eight manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Dessert Holdings complies with the laws and regulations outlined in the Know Your Rights poster.